OUR REVIEWS

Excellent
Brown Plumbing Inc.4.9
Based on 686 reviews
Edith Peters
3 days ago
Was having issues with my hot water heater that another company couldn't fix, so I gave Brown plumbing a call. Justin showed up early and thoroughly checked out my hot water heater before clearly communicating to me what the problem was and what my options were. I decided I needed a new tank and Justin was able to replace it the same day. Thank you for the great service
Paul Brown
3 days ago
Josh was very responsive and professional. He also explained what he was doing during the process
Sean Coleman
4 days ago
Responded super fast and got me taken care of quickly as well. Josh was friendly and professional.
Vincent Pollock
4 days ago
Awesome job ever time he comes out he’s a awesome man 💯
Response from the owner:Thank you for the great review. We're glad we could provide excellent drain cleaning service and get the job done right. We appreciate your trust in Brown Plumbing and thank you for choosing us. We look forward to future business with you.
Oliver FOREMAN
4 days ago
Adam Carlson
1 week ago
Great experience from start to finish. From initial visit for an estimate, to the work being completed.
Kym Fleming
1 week ago
Justin Puerto was kind and very helpful. He is very knowledgeable and talented with the installation of my hot water heater. I gave 4 stars because Alvin Jones came to help Justin and Alvin was respectful but not as kind as he didn’t introduce himself when he came in my home he just got straight to work. And he spoke to me the customer after he had already began working. But otherwise I hope to use them again in the future!
Great service
Carol Hall
2 weeks ago
Mason did an excellent job installing my new toilet at a reasonable price. I will be calling Brown Plumbing in the future for any plumbing needs!
Judy Alexander
2 weeks ago
Justin showed up early, after calling to be sure it was okay, and he located and repaired one of the two leaks in my main water line. The other leak is the City's responsibility. The efficiency with which he took care of my issue was only one of the reasons for this review. Justin was not only professional, but he was also warm and personable. He took the time to show me the leaks, asked pertinent questions about the situation, and talked with the City worker on the phone when I called them to explain the situation. Justin took the time to replace my grass neatly over the hole he had to make to repair the leak. Brown Plumbing came highly recommended and, based on this experience with Justin, I will continue to use this company and spread the word with glowing recommendations.
Mason was fantastic! He came out to Damron Counseling, found and repaired a small cut in a pipe that had been leaking and made the process stress-free. Beyond the repair we had a meaningful conversation about how small wounds need attention before they become bigger problems. How fitting! I appreciate the kindness, professionalism, and genuine personality. Excellent service all around.
Response from the owner:Thank you for the wonderful review. We're glad Mason was able to quickly find and repair the leak while making the experience stress-free. We'll be sure to share your kind words with Mason. Thank you for choosing Brown Plumbing and we hope to help with any future plumbing needs.
Xavier Pierce
3 weeks ago
Amazing - bed side manner - exceptionally kind , diligent and fast.
Response from the owner:Thank you for the wonderful review. We're glad to hear you had such a positive experience and that our technician provided kind, diligent, and efficient service. We appreciate your trust in Brown Plumbing and thank you for choosing us.
Vinda Guardia
3 weeks ago
Quick friendly efficient
Response from the owner:Thank you for the review. We're glad you had a quick, friendly, and efficient experience with our team. We appreciate your trust in Brown Plumbing and thank you for choosing us.
Shane Marshall
3 weeks ago
Great promising young man!
Response from the owner:Thank you for the review! We're glad you had a great experience with our team. Thank you for choosing Brown Plumbing.
Anna
4 weeks ago
Mitchel was very nice and professional. I would use their services again.
Response from the owner:Thank you for the great review. We're glad Mitchell provided friendly, professional service and made your experience a positive one. We appreciate your trust and look forward to helping with any future plumbing needs.
Kevin P
4 weeks ago
Had a great experience with Brown Plumbing today. Mitchel Little came out and I honestly couldn’t have asked for a better plumber. He was extremely knowledgeable, straightforward, and took the time to actually figure out what was going on rather than just clearing the immediate problem and calling it a day. He explained everything as he went, and answered every question I had. You can tell he takes a lot of pride in his work and genuinely cares about doing the job right. Brown Plumbing has a really good one with Mitchel. Employees like him are the reason people come back to a company. I’ll definitely use Brown again, and Mitchel will be the first person I ask for.
Response from the owner:Thank you for the fantastic review. We're glad Mitchell took the time to fully diagnose the issue, explain everything clearly, and make sure the job was done right. We'll be sure to share your kind words with him. We appreciate your trust in Brown Plumbing and look forward to helping you again in the future.
jervonie forde
4 weeks ago
I am writing to share a great review for the plumbing technician from Brown Plumbing who recently serviced my home. Mitchell arrived promptly, explained everything thoroughly, and handled the entire service very professionally. I am extremely satisfied with the work done and the exceptional service provided.
Response from the owner:Thank you for the wonderful review. We're glad Mitchell arrived promptly, explained everything clearly, and provided the professional service you deserved. We'll be sure to pass along your kind words to him. Thank you for choosing Brown Plumbing, and we appreciate your trust in our team.
mary salters
4 weeks ago
Call Brown service to schedule an appointment and they able to work me in the same day and the technician was on time as scheduled., he also let me know that he was on his way. I was well please with the professional service that I received and will definitely use this company again if I have other plumbing issues. Thank you for working me in at the last minute.
Response from the owner:Thank you for the great review. We're glad we could get you scheduled the same day and that your technician arrived on time and kept you updated along the way. We appreciate your kind words about our professional service and are grateful for the opportunity to help. Thank you for choosing Brown Plumbing, and we look forward to serving you again in the future.
Tania Almendro
4 weeks ago
Mitchell Little was extremely professional and attentive to any questions I had related to the installation, as well as other non related questions I had regarding other house hold plumbing issues I was experiencing. He was also very clean and punctual. I highly recommend this company!
Response from the owner:Thank you for the great review. We're glad Mitchell provided professional, punctual service and took the time to answer your questions. We'll be sure to pass along your kind words. Thank you for choosing Brown Plumbing and for the recommendation.
Esther Shalom
4 weeks ago
I had a very pleasant experience and he was very knowledgeable and efficient.
Response from the owner:Thank you for the great review. We're glad you had a pleasant experience and that our technician was able to provide knowledgeable and efficient service. We appreciate your trust in Brown Plumbing and look forward to helping with any future plumbing needs.
Rachel Scharlepp
1 month ago
Fast, clean, and solid work. Thank you!
Response from the owner:Thank you for the great review. We're glad you were happy with our fast response, clean work, and leak detection service. We appreciate your trust in Brown Plumbing and thank you for choosing us.
Holdon Neal
1 month ago
Called them for a residential plumbing issue and they handled it well. On time, explained the problem and the repair before starting, and the work held up. Fair and straightforward. Would hire them again.
Response from the owner:Thank you for the great review. We're glad we could handle your plumbing issue promptly and keep you informed throughout the repair process. We appreciate your trust and look forward to helping you again in the future. Thank you for choosing Brown Plumbing.
xiomara romero
1 month ago
Mitchel did an amazing job! He didn’t stop until he figured out what was causing the plumbing problem in our house. We’re a bunch of college students living here, and we really appreciated that he never talked down to us. He took the time to explain what was happening and made sure we understood everything. He was very polite, friendly, and easy to talk to. You could tell he genuinely cared about finding the problem and getting it taken care of. I highly recommend him!
Response from the owner:Thank you for the great review. We're glad Mitchell was able to find and resolve the plumbing issue while keeping you informed every step of the way. We'll be sure to pass along your kind words. We appreciate your recommendation and thank you for choosing Brown Plumbing!
Kai Qu
1 month ago
Mason was very professional and patient with our backflow system. This was not a lucky day for him: the first two assemblies were defects. But he managed to get the job done with great patience. We very much appreciate his service.
Response from the owner:Thank you for the thoughtful review. We're glad Mason was able to see the job through despite running into multiple defective backflow assemblies. His professionalism, patience, and determination are exactly what we strive for on every service call. We'll be sure to share your kind words with him. Thank you for choosing Brown Plumbing and trusting us with your backflow system.
Abel was fabulous. He was very nice, detail oriented, and quick while being accurate. Thank you so much!
Response from the owner:Thank you for the wonderful review. We're so glad to hear Abel provided friendly, detail-oriented service and was able to get the job done quickly while maintaining quality workmanship. We'll be sure to pass along your kind words to him. Thank you for choosing Brown Plumbing!
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